Skip to content
Watch a demo

Terms of Service

Effective Date: May 1, 2025
Last Updated: Jun 9, 2025

 

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Nsightz Inc ("we," "us," or "our") regarding your use of our student support coordination platform (the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

Important: This Service is intended solely for authorized school personnel and staff. If you are not authorized to access student education records or use this Service on behalf of an educational institution, you must not use the Service.

 

2. Description of Service

Our Service provides a platform for coordinating student support services within educational institutions, including:

  • Task and workflow management for student support coordination

  • Secure storage and access to student education records

  • Analytics and reporting tools for educational purposes

  • Integration capabilities with Student Information Systems

  • Communication tools for authorized school staff

 

3. School Official Relationship Under FERPA

3.1 FERPA Compliance

We operate as a "school official" under the Family Educational Rights and Privacy Act (FERPA) with legitimate educational interests in student education records. This means:

  • We access and process student records solely for authorized educational purposes

  • We are bound by the same FERPA restrictions as the school

  • We cannot re-disclose education records without proper authorization

  • We must comply with parental rights regarding education records

3.2 Educational Purpose Limitation

You may only use student education records accessed through our Service for legitimate educational purposes related to student support coordination. Any use for commercial purposes, marketing, or non-educational activities is strictly prohibited.

3.3 School Authority

Schools retain full authority and responsibility for:

  • Determining which staff members may access the Service

  • Controlling what student information is shared with us

  • Ensuring compliance with their own privacy policies and procedures

  • Responding to parent and student requests regarding education records

 

4. User Accounts and Access

4.1 Account Registration

To use the Service, you must:

  • Be an authorized employee or contractor of a participating school

  • Provide accurate and complete registration information

  • Maintain the security and confidentiality of your account credentials

  • Be at least 18 years old

4.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your login credentials

  • All activities that occur under your account

  • Immediately notifying us of any unauthorized access or security breaches

  • Logging out of shared or public computers

4.3 Multi-Tenancy and Data Isolation

Our Service uses multi-tenant architecture where each school's data is isolated within separate tenants. You may only access data associated with your authorized school or district.

 

5. Acceptable Use

5.1 Permitted Uses

You may use the Service to:

  • Coordinate student support services and interventions

  • Access and update student education records for legitimate educational purposes

  • Communicate with other authorized school staff regarding student needs

  • Generate reports and analytics for educational decision-making

  • Manage tasks and workflows related to student support

5.2 Prohibited Uses

You may not:

  • Access or attempt to access data belonging to other schools or unauthorized users

  • Use student information for commercial purposes or personal gain

  • Share login credentials or allow unauthorized persons to access the Service

  • Attempt to reverse engineer, modify, or compromise the Service's security

  • Violate any applicable laws, regulations, or school policies

  • Use the Service for any purpose other than legitimate educational activities

  • Upload malicious code, viruses, or other harmful content

5.3 Data Integrity

You agree to:

  • Provide accurate and up-to-date information

  • Promptly correct any known inaccuracies in student records

  • Follow your school's policies regarding data entry and updates

  • Report any data quality issues or discrepancies

 

6. Subscription and Payment Terms

6.1 Subscription Tiers

We offer three subscription tiers:

  • Team Level: For coordinating support within a specific team

  • School Level: For school-wide coordination and management

  • District Level: For district-wide coordination across multiple schools

6.2 Free Trial

  • New users may access a free trial period as specified during registration

  • Trial access may be limited in functionality or duration

  • No payment information is required for trial access

  • Trial accounts may be converted to paid subscriptions at any time

6.3 Payment Terms

  • Subscription fees are billed in advance on a monthly or annual basis

  • All fees are non-refundable except as required by law

  • We reserve the right to change pricing with reasonable notice

  • Schools are responsible for ensuring timely payment of subscription fees

6.4 Account Suspension

We may suspend or terminate accounts for:

  • Non-payment of subscription fees

  • Violation of these Terms

  • Unauthorized use or security breaches

  • Request from the subscribing school or district

 

7. Data Ownership and Use

7.1 School Data Ownership

Schools retain all ownership rights to student education records and other data entered into the Service. We claim no ownership rights to school or student data.

7.2 Our Data Use Rights

We may use aggregated, de-identified data to:

  • Improve and develop our Service

  • Generate industry insights and benchmarks

  • Conduct research for educational purposes

  • Ensure the security and performance of our Service

7.3 Data Portability

Upon reasonable request, we will assist schools in exporting their data in commonly used formats, subject to technical limitations and applicable laws.

 

8. Privacy and Security

8.1 Privacy Policy

Our collection, use, and protection of information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8.2 Security Measures

We implement reasonable security measures including:

  • Encryption of data in transit and at rest

  • Access controls and authentication requirements

  • Regular security assessments and monitoring

  • Secure cloud hosting infrastructure

8.3 Data Breach Response

In the event of a data security incident:

  • We will investigate and contain the incident promptly

  • We will notify affected schools within seven (7) business days

  • We will assist schools in meeting their notification obligations

  • We will take reasonable steps to prevent similar incidents

 

9. Third-Party Services

9.1 Service Providers

We may use third-party service providers to support our Service, including:

  • Cloud hosting and infrastructure providers

  • Analytics and monitoring services

  • Authentication services (such as Google login)

All third-party providers are contractually bound to protect data and comply with applicable privacy laws.

9.2 Student Information System Integration

With proper school authorization, we may integrate with Student Information Systems to import and synchronize data. Schools are responsible for ensuring they have proper rights and permissions for such integrations.

 

10. Intellectual Property

10.1 Our Rights

We retain all rights, title, and interest in:

  • The Service software and technology

  • Our trademarks, logos, and branding

  • Documentation and training materials

  • Improvements and modifications to the Service

10.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to use the Service during your subscription period, subject to these Terms.

10.3 Feedback

Any feedback, suggestions, or ideas you provide about the Service may be used by us without compensation or attribution.

 

11. Disclaimers and Limitations

11.1 Service Availability

  • The Service is provided "as is" and "as available"

  • We do not guarantee uninterrupted or error-free operation

  • We may modify, suspend, or discontinue features with reasonable notice

  • Scheduled maintenance may temporarily affect Service availability

11.2 Educational Decisions

  • The Service provides tools and information to support educational decision-making

  • Schools and authorized personnel remain responsible for all educational decisions

  • We do not provide educational, medical, or psychological advice

  • Users should rely on professional judgment and school policies

11.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • OUR TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID FOR THE SERVICE

  • WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES

  • WE DISCLAIM ALL WARRANTIES EXCEPT AS REQUIRED BY LAW

  • SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS, SO THEY MAY NOT APPLY TO YOU

 

12. Indemnification

You agree to indemnify and hold us harmless from claims arising from:

  • Your use of the Service in violation of these Terms

  • Your violation of applicable laws or regulations

  • Unauthorized access to or use of your account

  • Your negligent or wrongful conduct

 

13. Termination

13.1 Termination by You

You may terminate your account at any time by contacting us or through account settings.

13.2 Termination by Us

We may terminate accounts for:

  • Violation of these Terms

  • Non-payment of fees

  • Illegal or harmful use of the Service

  • Extended periods of inactivity

13.3 Effect of Termination

Upon termination:

  • Access to the Service will be discontinued

  • Student education records will be deleted within two (2) years unless otherwise required by law

  • User account data will be deleted within thirty (30) days

  • These Terms will remain in effect regarding prior use of the Service

 

14. Legal Compliance

14.1 Applicable Laws

These Terms and your use of the Service are governed by:

  • Federal laws including FERPA and COPPA

  • California state law and the location of our headquarters

  • Local laws applicable to your school or district

14.2 Compliance Cooperation

We will reasonably cooperate with schools to ensure compliance with applicable laws and regulations, including:

  • Providing documentation for audits and reviews

  • Responding to regulatory inquiries

  • Implementing reasonable compliance requirements

 

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

15.2 Modifications

We may modify these Terms by:

  • Posting updated Terms with a new effective date

  • Providing reasonable notice of material changes

  • Continuing to provide the Service constitutes acceptance of modifications

15.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15.4 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

15.5 Assignment

You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

 

16. Contact Information

For questions about these Terms or the Service:

Nsightz Inc
Email: [privacy@nsightz.com]
Address: 166 Geary St STE 1500 Suite #514, San Francisco, California 94108, United States
Phone: (650) 218 1480

For legal or compliance matters:
Email: [support@nsightz.com]

 

 

By using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.